Hotel Receptionist

Hotel Receptionist
Location: Panglao Chocolate Hills Resort/ Roman Empire Resort

We’re looking for a friendly individual who genuinely enjoys being around people and who can manage multiple tasks at once.
3 years’ customer service experience preferred
4 year college graduate, HRM graduate is a plus
Excellent oral and written communication skills
Willingness to work nights, weekends and holidays
Answer the phone at the front desk to respond to current and prospective guests’ needs
Book reservations for individuals, families and groups as required
Greet walk-in guests and guests with reservations when they arrive at the front desk
Schedule special services, such as spa treatments, when guests inquire
Book for taxi, tricycle for our guest requests (trans-in and trans-out)
Refer guests to local amenities and venues
Communicate guests’ requests and complaints to the appropriate department

Candidate Applicant: Please submit your resume thru email or submit it in-personal

 

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